Commission Terms
This page explains how the KhedmaFlex platform commission is charged and invoiced.
1. Who pays the commission
The commission is charged to the Employer. The Worker is paid directly by the Employer for completed shifts; KhedmaFlex does not take a fee from the Worker.
2. Commission rate
The commission rate is configured in the platform settings by the operator. The applicable rate is shown when a shift is created and on the resulting invoice.
3. Invoicing
- An invoice is issued after a shift is confirmed as completed.
- Each invoice has a unique, sequential number (e.g. KF-2026-000001).
- Invoices are issued in MAD and show net, tax and total amounts.
4. Payment status
Payment can be processed via an online payment provider when configured, or as a manual payment (e.g. bank transfer) confirmed by the administrator. Paid invoices are retained for accounting and audit purposes.
5. Taxes / VAT
Tax and VAT handling depend on the operator's setup. Tax amounts are only asserted when the operator has provided valid tax configuration and registration. These elements must be reviewed by a Moroccan accountant and legal counsel before public launch. KhedmaFlex makes no tax claim by default.
6. Disputes
Disputes about a completed shift or an invoice can be reported via the platform and are reviewed by the administrators.